Shipping policy

Where We Ship

We ship to addresses within the United Kingdom.

We also ship to limited countries in the EU - Ireland, France, Germany, Spain and The Netherlands.

Processing Time

Your order will normally be processed within 2-3 business days. You will receive an email confirmation when your order has shipped.

Shipping Rates

All orders are shipped using Royal Mail's Tracked 48 service. Delivery is normally made within 2-3 working days, including Saturday's. We pass this charge onto customers, or for some larger orders, do not charge for shipping.

  • Regular orders - £3.55 charge
  • Orders over £45 - no charge
  • Subscriptions of 2 bags or more (to the UK) - no charge

Shipping Rates - EU

All orders are shipped using Royal Mail's International Tracked service. Delivery is normally made within 6-10 working days. Orders are limited to 6x250g = 1.5kg coffee. Orders shipped with delivery duties unpaid. Orders may be subject to import VAT and handling fees upon delivery, to be paid by the customer.

  • Regular orders - £15 charge

Shipping Rates - Aus

All orders are shipped using Royal Mail's International Tracked service. Delivery is normally made within 6-15 working days. Orders are limited to 6x250g = 1.5kg coffee. Orders shipped with delivery duties unpaid. Orders may be subject to import VAT and handling fees upon delivery, to be paid by the customer.

  • Regular orders - £25 charge

Delivery Issues

If you experience any issues with your delivery, please contact us at hello@calmcoffeeroastery.co.uk and we will be happy to help.